• Are you a Small  Online Trading Business near Cambridge?
• Do you spend all day packing parcels rather than working on your business?
• Would you like to free up your time so that you can turbocharge your business?
• In that case let us fulfil your orders from our Large Modern Warehouse!
• We will deal with the day to day fulfilment
• Leaving you free to work on marketing your business, source new products and find new markets
• We can Store, Pick, Pack & Send your orders
• Picking & Packing Prices only  £1 per regular size item item
• We can handle your returns
• We can take telephone orders
• We can do your customer services, we have four levels of service, choose the one that’s right for you.
• We can manage the whole back end of your website, from downloading your orders, answering customer emails to pick, pack & sending your orders
• We can even run your entire Ebay or Etsy Sites
• Join other successful businesses like the ‘The Cambridge Shirt Company’, ‘The Summer of Love’ & ‘Afghan Slipper Socks”
• Work with us to make your business more succesful!

Introduction

One World is Enough is an online ethical business based in Burwell Cambridgeshire.  We have been selling our own range of Fair Trade Clothes & Crafts for the last 25 years.  We have sold through market stalls, festival stalls, shops and online.

For the last ten years we have been exclusively online selling though our own websites, plus Amazon, Etsy & Ebay marketplaces.

A couple of years ago we moved to a large brand new purpose built warehouse.  We have spare space in our warehouse and are therefore opening up our online order fulfilment to carefully selected local business.  

We look forward to working with you to turbo charge your business.  We will deal with the day to day fulfilment leaving you free to work on marketing your business, source new products and find new markets

Our Services

Basic Storage & Fulfilment

Our basic service comprises storing your goods in our warehouse, downloading your orders, picking & packing your order, printing & inserting your packing slip and any other marketing material that you wish to send your customers, creating a postal label using Click and Drop Royal Mail software and sorting & bagging  your orders up at the end of the day for collection from our premises.  The postman collects from us every weekday.

Postage

We offer the following different classes of post;

Domestic

Standard Royal Mail 48

This is a standard large letter or parcel service with a delivery time of 2- 3 days, although this is not guaranteed.  A proof of delivery code is proved but this is not a tracking number.

Standard Royal Mail 24

This is a standard large letter or parcel service with a delivery time of 1-2 days, although this is not guaranteed.  A proof of delivery code is proved but this is not a tracking number.

Royal Mail Tracked 48

This is a tracked large letter or parcel service with a delivery time of 2- 3 days.  These can be tracked at royalmail.com

Standard Royal Mail 24

This is a tracked large letter or parcel service with a delivery time of 1-2 days.  These can be tracked at royalmail.com

International

We send to most countries and offer the choice of tracked, tracked & signed or untracked services.

We cannot accept liability for any orders lost or damaged by Royal Mail but we will attempt to obtain compensation on your behalf on services where compensation is payable.

Customer Services Package

As part of our Basic Fulfilment Package we will email you a daily manifest of orders processed together with tracking numbers where appropriate.  You may wish to do your own Customer Services, however if you would rather not be bothered by customer ringing up asking about their orders and or you wish to offer telephone ordering then we are happy to do this for you.

Our customer services packages relate to order fulfilment, rather than customers asking questions about your goods which you are probably better placed to answer.  We are happy however to take telephone orders on your behalf.

This package offers full telephone and email support to your customers.

We have four levels of customer services package;

Bronze Package; Up to 1 hour a week day of answering calls and emails

Silver Package ; Up to 2 hour a week day of answering calls and emails

Gold Package; Up to 3 hours a week day of answering calls and emails

Platinum Package; Unlimited answering calls and emails

Marketplace Store Package

The big Marketplaces such as Ebay, Etsy & Amazon are very dominant online, and in our experience it is essential to have an Ebay or Etsy shop to work alongside your own shop.  Marketplaces are a good place for you to market to prospective customers and grow your mailing list, they are a good place to showcase your products & a very good place to shift excess or sale stock.

We can discuss the merits on Ebay & Etsy and which would be suitable to your business.  Due to the myriad of complexities involved in selling on Amazon we are not able to run your Amazon business although we are happy to fulfil orders as part of our basic fulfilment package.

Our service includes creating storefronts, creating listings, downloading and fulfilling orders and customer services.  You remain liable for all marketplace fees, such as subscription fees, listings fees and selling fees which will be billed to you directly by the marketplace

Please see our price list for our current pricing

Email Peter to learn more about One World Fulfilment and to register your interest